FAQs

How do I care for my jewellery?

French Attic pieces use high quality plating over brass or copper base metals.  Regular polishing will reduce tarnishing which may occur over time.

Always remove jewellery when you shower or swim and protect from moisture, heat and chemicals.

Avoid applying creams, spraying perfume or using chemicals near your jewellery.

Store jewellery out of direct sunlight and humidity, in an airtight pouch or box.

 

Which payment types do you accept?

Master, Visa and American Express credit cards, Paypal and Afterpay.

 

What is Afterpay?

Pay for your purchase over four equal instalments, due every two weeks. Afterpay makes it simple to pay when it suits you best.

To view terms of use, please see here – www.afterpay.com/en-AU/terms

 

Who do you ship with?

French Attic uses Australia Post for shipping.

 

Do you do returns?

Yes, French Attic offers a 100% satisfaction guarantee.  For terms, please see here – www.frenchattic.com.au/returns/

 

What is you privacy policy?

French Attic collects information about you when you purchase products from this website or sign up for the newsletter.  French Attic respects your privacy and will never sell or disclose your email address to a third party.  You may unsubscribe from the email newsletter by clicking ‘unsubscribe’ on the bottom of the email or contacting hello@frenchattic.com.au

 

Do you wholesale?

Yes, French Attic wholesales to businesses with an ABN and a brick and mortar store.  Please email hello@frenchattic.com.au with store name and suburb to request wholesale policies and line sheet.